 | | |  |  | Frequently Asked Questions | |
|
More FAQ from Elementary School Parents
More FAQ from Secondary School Parents Q. Can another student use my child's PIN#?Q. I have more than one child at a school. Do I have to write separate checks?Q. My child tells me he has no money in his account and I gave him a check yesterday. Can you check on this?Q. I gave my child $20.00 for meals at school. He tells me after 5 days, he has only $2.00 left in his account. How is this possible?Q. My child brings cold lunch. He needs only milk. Can he bring his milk money every day?Q. How does the system handle free and reduced price meals?Q. If my child Is eligible for free or reduced price meals, can I deposit money into my child's account to purchase milk, extra entree, etc.?Q. What happens to the money left in my child's account at the end of the school year? Also, if my child transfers to another school in the District or leaves the District, what happens to any remaining balance?Q. Can another student use my child's PIN#?
Although it is unlikely that a student could mistakenly enter the wrong PIN# and charge the wrong account, it is not impossible. Should a PIN# be stolen, another number can be issued and the original account closed. Please remember that the student PIN number issued belongs to your child. Remind them that their PIN# should not be shared with other students. |
Q. I have more than one child at a school. Do I have to write separate checks?
No, you may write one check per school. Please designate the amount of money to be placed in each child's meal account and their PIN numbers on both the envelope and the check. If you have children in more than one school and want to pay one time, please refer to "New Ways to Pay for Meals." |
Q. My child tells me he has no money in his account and I gave him a check yesterday. Can you check on this?
Yes, this is why checks are preferred. When a check is entered into a student's account, the check number is also entered. This means we can search for that check number to see if it shows up on that day's deposit. It will also show what account it was placed into. Although checks are preferred, cash is also tracked by staff entering money into the computer. As long as we receive payments as described in the section labeled "How to make deposits" section in Computer Lunch Info, we can track all deposits. If you have access to the internet, you can look up your child's account information. Go to www.Paypams.com. |
Q. I gave my child $20.00 for meals at school. He tells me after 5 days, he has only $2.00 left in his account. How is this possible?
Anytime your child's account balance is not what the student or parent expects it to be, a student history report can be printed off the computer. This report shows how much was spent for each day and how much was deposited. Please contact the school kitchen for this information or other questions on student accounts. |
Q. My child brings cold lunch. He needs only milk. Can he bring his milk money every day?
Money must be deposited into a student's account even for milk purchases. Students are encouraged to deposit at least a week's worth of money so they don't need to remember to make a deposit every day. |
Q. How does the system handle free and reduced price meals?
Students eligible for free or reduced price meals follow the same procedures as everyone else. Students eligible for reduced price meals will not be charged for breakfast (at participating schools) and $.40 for lunch. Prepayments must be made into their meal account. (See "How to make deposits" section in Computer Lunch Info) Students eligible for free meals do not need to make payment into their accounts to receive breakfast (at participating schools) or lunch each day. |
Q. If my child Is eligible for free or reduced price meals, can I deposit money into my child's account to purchase milk, extra entree, etc.?
Yes, at the Elementary schools, if your child wishes to have milk only or an extra milk with lunch, money would need to be available in their account for that purchase. At the Jr. & Sr. High schools, where there is an ala carte program, your child will need to have money in his/her account to purchase anything other than a full breakfast (at participating schools only) or full lunch. No free or reduced priced rates apply to ala carte items. |
Q. What happens to the money left in my child's account at the end of the school year? Also, if my child transfers to another school in the District or leaves the District, what happens to any remaining balance?
Money left in account at the end of the year will be available for that student to use in the next school year. For those students transferring from one school to another within the district, the money will be available in the new school within a week of transfer.
Refunds to students leaving the district will be made upon receipt of a written request from the student's parent or guardian. (Email to: foodservice@stillwater.k12.mn.us or send to Stillwater Area Schools, Attn: Food Service Department, 1875 South Greeley Street, Stillwater, MN 55082.) The district food service office will issue a check for the balance remaining in the student's account and it will be mailed to your home. |
| | |
|
|
|